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Privacy Policy

This privacy statement has been created to show our firm commitment to privacy and security. It will tell you about our practices when gathering and giving out information for our website (http://www.genesearch.com.au).

Covering Legislation

Our website complies with the 11 Information Privacy Principles (IPPs) defined in the Commonwealth Privacy Act (1988).

General Site Operation

We use your IP (Internet Protocol) address to administer our website and to help identify any problems with our server. We also use cookies to keep track of your shopping cart, on a temporary basis (the cookie is discarded when you exit your browser).

This website collects contact information and financial information. eg postal address and credit card numbers. The information is used solely for the purpose of delivering the documents or services you requested. Contact information may be used by authorised staff, to contact you in situations where details need to be clarified with you.

The financial information you enter is not used for any payments other than those specified by you on this website.

Credit Card Processing

The credit card details are transmitted by email to Genesearch and are not stored in any log file or database on our Internet site.

Cookies

When you access our site, www.genesearch.com.au, a cookie is placed on your computer automatically. We use Cookies to keep track of what you put into your shopping cart. Did you receive this message when attempting to select an item?

"Requires cookies. This site requires the use of cookies in your web browser. Please enable cookies and try again"

If you did, and you would like to verify your browser's Cookie settings, you will need to do the following:

Netscape users (Version 4 and above)

Go to 'Edit', 'Preferences' and then 'Advanced' and enable Cookies.

Internet Explorer (IE) users (Version 4 and above)

Go to 'Tools', 'Internet Options', 'Security', select 'Custom Level' and enable both Cookie options.

Contacting Genesearch

If you have any questions about this privacy statement, the practices of this site, or your dealings with this website, please provide feedback via email to info@genesearch.com.au or telephone (07) 5594 0299 during business hours.

You may also provide feedback via our web form.